Salesforce & Desk.com Support and Training

Purus Consultants deliver expert salesforce consultancy to a plethora of clients who are looking to get most out of their investment of the Salesforce cloud. We understand just how daunting the prospect of implementing Salesforce or Desk.com into your business can be, which is why we offer expert advice regarding an array of Salesforce and Desk.com matters. From development to integration, implementation and training, we’re here to meet the needs of your business.

What is Salesforce?

Salesforce is the best cloud based CRM solution in the world. Bringing together all of your customer and client data into a one, integrated platform, Salesforce will enhance your business’ efficiency and growth across areas such as sales, customer service, marketing and so much more. This elite CRM software provides an integrated solution when it comes to managing all relations with customers and prospects, therefore helping you generate more leads and close more deals. Implementing this complex software into your business requires Salesforce training and consultancy, to ensure your business is benefitting.

What is Desk.com?

Desk.com concentrates on today’s changing support environment via a help desk solution. This help desk software creates an environment where businesses can see customers talking about them via platforms on social media, whilst communicating with them simultaneously. You are able to handle traditional 1-to-1 interactions whilst monitoring social media activity using Desk.com’s real time agent interface.

Salesforce & Desk.com Services

Salesforce Training

We offer general and customised Salesforce training course by certified Salesforce trainers. Our Salesforce training courses ensure you have a good understanding of Salesforce and how it can benefit your business.

Salesforce Implementation

Implementing Salesforce and Desk.com is a daunting prospect for any client, which is why our qualified staff are here to help. We’ll make sure that you’re up and running in a matter of days.

Salesforce Development

Our Salesforce development service means that your business can develop your Salesforce application and development in a way that enhances your business’s efficiency and profitability.

Salesforce and Desk.com Support

Purus Consultants offer Salesforce and Desk.com support to you when you need it, keeping your costs down and maximising the full potential of Salesforce.com and Desk.com.

Salesforce and Desk.com Customisation

We’re the Salesforce consultants who can help you customise every aspect of your Salesforce.com and Desk.com software to make it relevant to your business.

Desk.com Implementation

Not only can we customise your Desk.com software, but we can also support & help configure your Desk.com software for your business.

Salesforce Consulting to Suit Your Needs…

Consultation

To fully understand both your needs and the needs of your business

Integrations

Connect Salesforce or Desk.com to your other systems

Salesforce & Desk.com

Set up and configuration of your system

Share best practice

Make reccomendations to improve productivity

End User

Training and engagement

Salesforce & Desk.com Training

For the Key User

Product Release

Updates & Salesforce Training

Post Implementation

Salesforce & Desk.com Support

Development

Salesforce & Desk.com custom functionality & integrations

Our clients’ testimonials

We had been working with different consultants for approximately 7 months to set up Salesforce however things werent moving as quickly as we would have liked and we felt no progress was being made. After meeting Leanne & Paul at our local Salesforce User group meeting we reached out to them for help & support with some set-up & training issues. At this point we hadn't yet rolled out Salesforce to our team and were keen to be able to do so quickly. Leanne & Paul were great very knowledgeable and quick to respond to our requests. It is great to know they are only at the end of the phone if we need help. Since roll out we have continued to use Purus for our development needs we are currently working on budgeting & forecasting reports with them. I would highly recommend both Leanne & Paul to anyone who is in need of help or training. Alex Hettle / Hettle Andrews
Very professional, flexible and fast. Leanne and her team were available 24/7 on email; they quickly understood our needs and executed a plan swiftly and accurately. I would definitely recommend and will use again! Claire Page / Creative Media
Leanne Harkin at Purus Consultants has been a dream to work with. She is always willing to answer questions and show me the correct way to do things. She's also extremely insightful on ideas to improve things that I wouldn't have thought of. She gave me timelines that she always delivered, some ahead of time and it was always what I asked for or better. I honestly don't know what I would have done if I didn't find Leanne. Jabcob Parker / Bite Squad
Purus took the time to understand our business and our final goals to develop and implement a solution that works perfectly for our business. They were constantly on hand to answer any questions and ensured that we were fully involved in the project from start to finish. Updating us with new potential developments that can assist with our growth plans and working to our budgets and timelines. There friendly and professional approach with a genuine interest in their clients is one of the reasons I will be using Purus for future projects and have no hesitation in recommending them to other Salesforce users. Liz Devaney
10
Years Experience
120
Happy Clients
200
Projects

Contact

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